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Estelle Support Services

ABOUT US

At Estelle, we don’t believe in one-size-fits-all support. We work collaboratively with participants, families, support coordinators, and allied health professionals to ensure support is aligned, reliable, and genuinely life-enhancing.
Estelle Support Services is a trusted NDIS provider committed to delivering high-quality, person-centred support that empowers people with disability to live with choice, confidence, and independence. We take the time to truly understand each individual - their goals, strengths, culture, and what matters most to them. Our supports are flexible, respectful, and designed to build real-world skills, social connection, and meaningful daily routines. Whether supporting participants at home or in the community, our focus is always on dignity, consistency, and positive outcomes.

OUR VALUES

Person-CentredWe place participants at the centre of everything we do. Supports are tailored to individual goals, preferences, and lived experience — not just funding categories.
Respect & DignityWe uphold the rights, choices, and voice of every person. Our team delivers support with professionalism, empathy, and cultural sensitivity. Empowerment & Capacity BuildingWe focus on building skills, confidence, and independence, supporting participants to take control of their lives and make informed choices.
Connection & Community We believe meaningful relationships and community participation are key to wellbeing. Our supports encourage inclusion, belonging, and social connection.

Why Choose Estelle Support Services

Person-Centred, Not One-Size-Fits-AllWe tailor every support to the individual. Your goals, preferences, culture, and strengths guide how we deliver care — not rigid systems or generic programs.
Experienced, Compassionate TeamOur support workers and recovery-focused staff are carefully selected for their professionalism, empathy, and commitment to high-quality support.
Reliable & Consistent SupportWe prioritise continuity, clear communication, and dependable services so participants and families can feel confident and supported.
Capacity Building FocusWe don’t just “do for” — we “do with.” Our supports are designed to build skills, confidence, and independence over time.
Collaborative ApproachWe work closely with families, Support Coordinators, and allied health professionals to ensure supports are aligned and effective.
Inclusive & Respectful PracticeWe deliver support with dignity, cultural sensitivity, and respect for individual identity, values, and lived experience. NDIS Aligned & Quality DrivenOur services align with NDIS Practice Standards, with a strong focus on quality, accountability, and positive outcomes.

OUR SERVICES

Estelle Support Services delivers flexible, person-centred NDIS supports designed to build independence, wellbeing, and meaningful participation in everyday life.

Core Support

We provide respectful, reliable support to assist participants with everyday activities at home and in the community.•Assistance with daily living•Community access and social participation•Support with routines and independence skills•Capacity building within daily activities•Flexible in-home and community-based support

Supported Independent Living

We deliver structured, consistent supports for participants living in shared or individual accommodation settings.•Day-to-day support in SIL environments•Skill development for independent living•Support with routines, self-care, and household tasks•Positive behaviour and consistency-focused support•Collaborative work with allied health and support teams

Therapeutic Support

Therapeutic Supports (via collaborative care)We work closely with allied health professionals to ensure supports are aligned, goal-focused, and evidence-based.•Implementation of therapeutic strategies•Support informed by Occupational Therapy, Psychology, Physiotherapy and other allied health input•Capacity building aligned to functional and recovery goals•Consistent support across home and community environments

Support Coordination

We help participants understand their NDIS plans, connect with the right services, and build the skills to manage supports with confidence.  •Support Coordination – Level 2  •Specialist Support Coordination – Level 3  •Plan implementation and service coordination  •Provider liaison and monitoring  •Crisis support and complex needs navigation  •Capacity building to increase independence over time

Psychosocial Recovery Coaching

Our recovery-oriented supports focus on mental health, identity, and building a meaningful life beyond diagnosis. •Recovery-oriented goal setting •Support with daily routines and life skills •Community participation and social connection •Emotional regulation and wellbeing strategies •Coordination with mental health and allied health services •Building confidence, choice, and self-advocacy

NDIS Access Support

We support individuals and families through the NDIS access process, making it clearer, less overwhelming, and more achievable.
Our team assists with understanding eligibility, gathering required evidence, and navigating the application or review process. We work collaboratively with participants, families, GPs, and allied health professionals to ensure information is clear, accurate, and reflective of the individual’s needs and circumstances.

Referral

To make a referral, please fill out the form below.
REFERRAL FORM- CORE SUPPORT
REFERRAL FORM- THERAPEUTIC SERVICES
REFERRAL FORM- SUPPORT COORDINATION

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Careers at Estelle Support Services

JOIN OUR TEAM! We’re always looking for passionate, talented people to grow with us. If you’re excited about what we do and want to be part of our journey, explore our open roles below.
APPLY NOW
ABN: 22 683 628 195
Contact
0480 589 467
info@estellesupport.com.au
Suite 208/1510 Pascoe Vale Road, Coolaroo, Victoria 3048
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Registered NDIS Provider NDIS #: 432687956

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